Terms of Service
Last Updated: April 15, 2025
1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you and ReviewVox ("we," "us," or "our"), concerning your access to and use of the ReviewVox website and platform. By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Description of Service
ReviewVox provides an AI-powered review intelligence platform that helps businesses detect fake reviews, analyze sentiment, and manage their online reputation across multiple review platforms. Our services include but are not limited to review monitoring, authenticity verification, sentiment analysis, response management, and reporting tools.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice or liability.
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms of Service.
4. Subscription and Billing
Subscription Terms
Some aspects of our service may be provided on a subscription basis. By selecting a subscription plan, you agree to pay the subscription fees according to the pricing terms presented to you at the time of purchase.
Free Trials
We may offer free trials of our subscription services. At the end of the free trial period, you will be automatically charged the applicable subscription fee unless you cancel before the end of the trial period.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, your subscription will remain active until the end of your current billing period.
5. Intellectual Property
The ReviewVox platform, including its original content, features, and functionality, is owned by ReviewVox and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ReviewVox.
6. User Responsibilities
You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You agree not to:
- Use the service in any way that violates any applicable law or regulation
- Attempt to interfere with or disrupt the integrity or performance of our services
- Attempt to gain unauthorized access to any part of our services
- Use our services to engage in any form of harassment or offensive behavior
- Use our services to generate or promote fake or misleading reviews
- Reverse engineer or attempt to extract the source code of our software
7. Limitation of Liability
Important: The following limitation of liability is significant and affects your legal rights.
In no event shall ReviewVox, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the service
- Any conduct or content of any third party on the service
- Any content obtained from the service
- Unauthorized access, use, or alteration of your transmissions or content
8. Indemnification
You agree to defend, indemnify, and hold harmless ReviewVox and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the service
- Your violation of any term of these Terms of Service
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your use of the service caused damage to a third party
9. Governing Law
These Terms shall be governed by and defined following the laws of the United States and the State of California. ReviewVox and yourself irrevocably consent that the courts of California shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.
11. Contact Us
If you have any questions about these Terms, please contact us at: